Terms & Conditions
UKSmobility.com accepts payments either on-line via Paypal, Debit or Credit Cards, through cheque, postal order, fax, over the telephone or by E-procurement email. All orders are processed by our Sales Advisors who are fully compliant with both Data Protection and Computer Misuse Acts. All orders outside the UK mainland will be subject to a postage and package charge, which the customer will be informed of prior to the shipment of goods.
All personal information gathered is for the sole purpose of processing customer orders and is not passed to any other party.
UKSmobility.com accepts the following Credit and Debit Card payment methods: Visa, MasterCard, Maestro, Switch, Solo, JCB, American Express, Delta and Visa Electron
Where cheques are used for payment they should be made payable to UKS Mobility Limited. Please allow three working days from the date of receipt to enable the cheque to clear before the shipment of goods.
Individuals who are chronically sick or disabled and whose products are for personal use, along with all charities where the products are made available to a disabled person for their own personal or domestic use, may be eligible for VAT exemption.
The majority of UKSmobility.com prices include delivery charges and do not include VAT (unless otherwise clearly stated). Provided the VAT Exempt checkboxes are ticked along with stating the condition whist checking out your order VAT will not be added unless a particular product has compulsory VAT. Orders which are received without ticked exemption will incur the VAT charge and this will be highlighted clearly to you through our shopping calculator. Should you have any queries please contact our Sales Team on 0161 973 8168 and a member of our team will gladly advise you.
The majority of our products are guaranteed for 12-months by the manufacturer. However, some products are guaranteed for longer eg Rise and Recline Chairs, Bath Lifts etc. Our warranty does not cover items used outside of Mainland UK and does not include the reimbursement for the hire of a replacement product. Items purchased outside of the mainland UK will be subject to a return to base warranty at the customers cost. If any problems are experienced with the products overseas, please contact our Customer Service Agents on 0161 969 4011 or alternatively you can always email us at firstname.lastname@example.org
The Waste Batteries and Accumulators Regulations
Under the Waste Battery Regulations, UKSmobility.com is now offering a take back scheme for all portable waste batteries. You can return your waste batteries to our business premises in person; however, unfortunately we cannot accept batteries by post. Alternatively, you can find your local waste portable battery recycling facility at www.recyclenow.com. Most supermarkets and shops that sell batteries will have collection bins for used batteries, and some town halls, libraries or schools may also set up collection points. End-users may find stores in their local area more accessible.
For information on WEEE Regulations, please click here